Security Engineer II, Elastic Stack MSS

Carlsbad, California, United States · Engineering / Managed Security Services

Description

Proficio, a global Managed Security Services Provider (MSSP) and leader in Managed Detection and Response (MDR), provides always-on cybersecurity protection services. Our 24x7 security operations centers (SOC) help clients detect and respond to critical threats and prevent the risk of a security breach.

We are revolutionizing the way organizations meet their IT security and compliance goals by providing cutting edge managed, cloud-based security services — without the cost and complexity of acquiring sophisticated software or operating your own SOC.

Proficio's service offering includes:

Proficio’s customers benefit from receiving highly cost-effective solutions ensuring the security, compliance, and performance of their networks and applications. See www.proficio.com for more.

Founded in 2010, Proficio is headquartered in Carlsbad, CA. We have a dedicated team of 130+ employees and a rapidly expanding customer base around the globe. Proficio was added to the Cybersecurity 500 list and awarded the CIOHONOUR award in the MSSP category in 2016.

SUMMARY

We are seeking an Security Engineer II to serve as a technical resource and leader for our Elastic Search clients. This position has two components and supports both our team that Onboards new customers and our MSS team that manages security devices for our customers.

Onboarding: this part of the position centers on security and availability of customer data as it is brought into the Proficio SIEM. The Security Engineer II will assist in working with new clients as they transition to our ProSOC service. This includes ensuring timely deployment of services, developing a personalized on-boarding strategy for each customer and auditing of systems reporting from the client to our Security Operation Center.

MSS device configuration/maintenance: this part of the position will help ensure delivery of our Elastic Stack Managed Security Services to meet or exceed the defined service levels of our clients. The Security Engineer II will respond to customer requests and act as a trusted technical resource for our clients while striving to maintain high reliability and performance within our customer’s environments. This position also includes managing and optimizing overall IT infrastructure and systems used in the delivery of our Managed Security Services.

Responsibilities

Requirements

LOCATION & TRAVEL

This position is located in our Carlsbad office and requires less than 10% travel to customer sites. Limited remote work is available once fully trained on the duties and responsibilities of the role.

Benefits

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